Two ways in. A real person answers either one.
Call the main line if you want the fastest path. Use the form if you would rather we call you. From November through March, every message gets a callback inside one business hour.
info@adrsnowmanagement.com
Headquarters
111 W Sandford Blvd
Mount Vernon, NY 10550
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Three fields. One real person. Inside the hour.
Operating headquarters
Mount Vernon, NY.
Our operating headquarters and dispatch floor sit in lower Westchester, with crews and equipment staged at the property year round. The location keeps us inside two hours of every commercial corridor across our four-state coverage.
111 W Sandford Blvd
Mount Vernon, NY 10550
24/7 storm response
November through March
Coverage states
New York · New Jersey · Connecticut · Massachusetts
For procurement and property management teams
What property managers ask before signing.
The questions property management groups, REITs, corporate real estate teams and procurement organizations consistently raise during vendor evaluation. Answered here so the conversation can start at the next step.
What documentation does ADR provide before contract signing?
Certificate of insurance with property naming, sample master service agreement, schedule template, sample event report, sample monthly portfolio rollup and references from comparable accounts under NDA. Property management groups and corporate real estate teams receive the full procurement package on request, including W-9, vendor onboarding forms and any portal registration support.
Can ADR respond to an RFP from a property management group or REIT?
Yes. We respond to RFPs from property management groups, REITs, corporate real estate teams and procurement organizations. Standard turnaround is five business days for portfolio RFPs, three days for single-property RFPs. RFP responses include property-by-property pricing, master agreement terms, documentation cadence, references and certificate of insurance.
How is the master service agreement structured for multi-site portfolios?
Standard structure: one master service agreement covering the relationship between ADR and the property management entity, plus property-level schedules carrying site-specific operating details (trigger depths, routes, stack zones, removal triggers, contract model, pricing). Adding or removing properties happens through schedule amendments, not new contracts.
What is the certificate of insurance turnaround?
Certificate of insurance is issued at master agreement signing, with property-level certificates delivered within twenty-four hours of any property being added to the schedule. Coverage limits sized to the portfolio profile. Renewals issued automatically through the season with no chasing required from property management or risk teams.
How does ADR support procurement vendor reviews and scorecards?
Monthly portfolio rollup reports delivered to procurement teams running vendor scorecards. Standard metrics: service events by property, application volumes, incident-free hours, anomalies flagged, response window achievement against contract. The same data set every month, every property. Quarterly portfolio reviews available for accounts above defined volume thresholds.
Can ADR be added to an existing vendor portal or accounts payable system?
Yes. We support integration with most procurement portals (Coupa, SAP Ariba, Oracle, others) and AP systems used by property management groups and REITs. We provide tax documentation, banking information and onboarding paperwork in the format your AP team requires.
What references are available during the vendor evaluation process?
References available under NDA from property management groups, corporate real estate teams and procurement organizations operating accounts in the four-state coverage area. Reference selection matched to the prospective account profile (property type, portfolio size, contract model). Direct conversations with reference contacts available on request after the NDA is in place.
Frequently asked
How contact works.
How quickly does ADR respond to estimate requests?
During the operating season (November to March), a real person calls back inside one business hour. Outside of season, response inside one business day.
Is the emergency line a separate number?
Yes. The emergency line is dedicated to in-storm response for accounts already under contract. Estimate requests should use the main line.
Do you handle one-off events or only seasonal contracts?
Both. Seasonal contracts are the standard. Emergency call-outs are available subject to crew capacity during the season.